Fire Department units are dispatched according to information received by the 911 operator. The RBFD thinks pessimistically when they respond to citizens in need of help. In other words, the firefighters are prepared to deal with the worst that could happen. They are fast, well-trained, and pleasant in their response. A computer selects the closest unit to respond to an incident. Depending on the nature of the emergency the dispatcher may send more than a single fire station. The fire department's philosophy is to get our firefighters there as soon as possible. There may be three fire department vehicles on the scene of what appears to be a "simple" incident. However, in emergency services, we have learned that if we assume something "simple," we can be horribly mistaken. Plus, we respond as fast as we can prepared to encounter the worst. The winner in these situations will always be the citizens who need help.