| Frequently
Asked Questions
Where do
I call to get CPR or Public Education classes?
Call the Fire Marshal's office at (423) 870-3731 between
8 a.m. and 4 p.m.
What do I
do with old gasoline/oil/paint that I don't want?
Waste motor oil which is not contaminated with other fluids
or dirt can be recycled. Take this to the Warner Park Recycle
Center. Local auto parts stores may also accept used motor
oil. Other household waste products can be taken to the
Household Waste Collection Facility at 3925 N. Hawthorne
Street. Hours of operation are 8 AM - 12 Noon on the second
Saturday of each month. The phone number is (423) 698-9531.
How do I get a copy of a fire report?
Call RBFD Administration at (423) 877-7252. We will need
the date and address of the incident.
How do I get a burning permit?
Call the Air Pollution Control Bureau at (423) 643-5970.
Air Pollution
Control Bureau Website
Do you get
cats out of trees/telephone poles/off of roofs?
As a general rule no. Try opening a can of tuna and waiting
for the cat to get down on its own. Cats have been known
to stay up in trees for several days. We will come and see
if we can assist and if safety permits we may be able to
retrieve the pet in distress. Call us at (423) 877-7252
or 877-1711. Please do not call 9-1-1.
Do you check
blood pressures?
Yes, at any RBFD fire station between the hours of 7 a.m.
and 9 p.m.
How can I
schedule a fire truck or a firefighter at my function?
Call RBFD Administration at least two weeks in advance at
(423) 877-7252.
Do you fill
fire extinguishers?
No. Check the Yellow Pages under Fire Extinguishers. We
can give you information on fire extinguishers by calling
RBFD Administration at (423) 877-7252 or the Fire Marshal at (423) 870-3731.
When I call
9-1-1 for an ambulance, why does a fire engine show up?
All Red Bank Fire Department members are trained in First
Aid and CPR and are considered first responders. A First
Responder is a person trained to arrive on scene and provide
immediate care to a person having a medical emergency. RBFD
fire engines carry medical equipment including heart defibrillators
/ monitors and oxygen. When a medical emergency occurs the
9-1-1 dispatcher will determine whether a fire engine can
arrive quicker than an ambulance, which may be out of district
on another call. The RBFD has saved many lives due to our
quick response to life threatening medical emergencies prior
to the arrival of an ambulance.
Why do so many fire apparatus respond
to simple incidents?
Fire Department units are dispatched according to information
received by the 9-1-1 operator. The RBFD thinks pessimistically
when they respond to citizens in need of help. In other
words, the firefighters are prepared to deal with the worst
that could happen. They are fast, well-trained and pleasant
in their response.
A computer selects the closest unit to
respond to an incident. Depending on the nature of the emergency
the dispatcher may send more than a single fire station.
The fire department's philosophy is to get our firefighters
there as soon as possible. There may be three fire department
vehicles on the scene of what appears to be a "simple"
incident. However, in emergency services we have learned
that if we assume something "simple," we can be
horribly mistaken. Plus, we respond as fast as we can prepared
to encounter the worst. The winner in these situations will
always be the citizens who need help.
How come I see fire trucks with full
lights and sirens go through a red light at intersections
and then, after they go through, they turn off their lights
and slow down?
As explained in the previous answer, sometimes several units
are dispatched to the same incident. The first unit may
have arrived on the scene, surveyed the situation and informed
the dispatcher that the situation was under control. All
other responding units were canceled and put back into service,
ready to take another call.
Most likely, when you see an emergency vehicle go "Code
3" (lights and siren) through an intersection and then
slow down and turn the emergency lights off, they have been
canceled from the call they were going on.
Why do I see firefighters cutting holes
in the roof of a building on fire?
This is called "venting the roof." There are two
basic reasons for this practice. Dangerous gases and dark
smoke accumulate in a burning building. Unlike the movie
versions of fires, it is impossible for firefighters to
see in such an environment. When a hole is made in the roof
because the building is "vented," the smoke and
gases escape because heat and smoke rise. It makes it much
easier for the firefighters in the building to see. It also
reduces the possibilities of backdraft and flashover. Another
reason for venting the roof is to see how far the fire has
progressed. One of the fastest avenues through which fires
spread is the attic. Heat and smoke rise into the attic
where the fire can move quickly. Firefighters may go ahead
of the fire on a roof, cut holes to access the attic and
stop the fire from spreading through the attic.
Why do I see fire fighters opening up
fire hydrants and letting them run?
All fire hydrants in Red Bank are inspected twice a year
by the fire fighters. This is to insure that they are in
proper operating order. We also make sure that fire hydrants
are not obstructed by high weeds, trees, shrubs, fence posts,etc.
that would make them hard to see or cause a delay in connecting
hoses to them. Some citizens like to plant flowers and shrubs
around fire hydrants to make them more attractive. Please
do not do this because when we flush them it usually washes
away flower beds. Also shrubs can block the hydrant making
it difficult to see and connect hoses.
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